Luděk Komoň Jr.
online
These Terms and Conditions of LK Kamenné stavby s.r.o., Company ID (IČO): 29618657, with its registered office at Novosedly 301, 691 82 Novosedly, Czech Republic, registered with the Regional Court in Brno, Section C, File No. 147719, email: stavime@kamennezdi.cz, govern the mutual rights and obligations arising from contracts concluded through the online store operated at kamennezdi.cz.
These Terms and Conditions apply to the sale of digital products, including e-books, digital guides and other digital content not supplied on a tangible medium, as well as to the booking and participation in in-person stonework courses held on specified dates.
Unless otherwise provided in these Terms and Conditions, the contractual relationship is governed by the applicable provisions of Czech law, in particular Act No. 89/2012 Coll., the Czech Civil Code, and applicable consumer protection legislation.
The customer may be a natural person or a legal entity entering into a contract with the Seller. Where the customer is a consumer acting outside their trade, business or profession, mandatory consumer protection rules also apply.
Individual written agreements between the Seller and the customer take precedence over these Terms and Conditions.
The website contains information about the digital products and practical courses currently offered by the Seller. Each product or course includes information about its main characteristics, price and, where applicable, the relevant course date or other conditions.
The Seller provides consumers, before conclusion of the contract, with the information required by applicable law, including information concerning the main characteristics of the product or service, the total price, payment method, method of delivery or performance and any applicable right of withdrawal or information that such a right does not apply.
Prices displayed on the website are final prices unless expressly stated otherwise. The Seller is not registered for VAT.
The Seller may change the range of products, course dates, prices and other parameters of future offers. For an order already placed, the price and scope of the offer displayed at the time the order was submitted are decisive.
The customer places an order using the ordering process available on the website. The customer must provide the information required to process the order, including identification and contact details and the selected product, course and course date where applicable.
Before submitting the order, the customer has the opportunity to review the information entered and correct any errors.
By submitting an order, the customer confirms that they have had the opportunity to read these Terms and Conditions and accepts that the order creates an obligation to pay.
The contract is concluded when the Seller accepts the customer’s order in accordance with the ordering process. The Seller will send confirmation of the order to the email address provided by the customer.
For digital products, the contract concerns the supply of digital content. For practical courses, the contract concerns participation in the selected course on the specified date.
The Seller may refuse or cancel an order in justified cases, including an obvious pricing error, a technical error in the ordering system, an incorrectly published course date or other circumstances in which fulfilment of the order is objectively impossible. Where payment has already been received and the contract cannot be fulfilled, the relevant amount will be refunded.
The customer may pay using the payment methods currently available during checkout. These may include bank transfer, payment card or another payment method offered by the Seller.
The price is payable under the conditions stated during the ordering process and in the order confirmation.
For in-person courses, a place is considered fully reserved only after the full course price has been received, unless expressly stated otherwise. Until payment has been received, the Seller is not obliged to hold the place for the customer.
This is necessary because course capacity is limited and the organisation, materials and facilities are prepared according to the number of confirmed participants.
The Seller will issue the appropriate accounting document in accordance with applicable legislation. The document may be provided electronically.
Digital products are supplied electronically, typically by email, download link, access link or another form of electronic access.
Unless stated otherwise for a particular product, digital content will be made available without undue delay after payment has been received and no later than within 3 business days.
The customer is responsible for providing a correct email address and for having a device and software capable of accessing the relevant content.
The Seller is not responsible for delivery problems caused solely by incorrect information supplied by the customer or by circumstances on the customer’s side, such as a full mailbox, spam filtering or incompatible software, provided that the digital content was properly sent or made available.
Statutory rights relating to defective digital content remain unaffected.
Practical stonework courses are provided in person on the date and at the location specified in the relevant course offer.
By booking a place, the customer acknowledges that each course has limited capacity and that materials, facilities and staffing are arranged in advance according to the number of participants.
The Seller may establish reasonable organisational and safety rules for participation, including the course starting and finishing time, requirements concerning appropriate footwear and clothing, handling of tools and stone, and behaviour on the course site.
Participants are required to comply with safety instructions given by the instructor or organiser. A participant who seriously or repeatedly breaches safety rules or endangers other persons may be excluded from the course where this is reasonably necessary to protect participants or ensure the proper running of the course.
The Seller may cancel, postpone or modify the organisation of a course due to circumstances such as illness of the instructor, unsafe weather conditions, force majeure, technical difficulties or other serious operational reasons.
If the Seller cancels the course and cannot provide it as agreed, the customer will be offered an alternative course date or a refund of the course price.
A consumer who concludes a distance contract generally has a statutory period of 14 days in which to withdraw from the contract without giving a reason, subject to exceptions provided by applicable law.
For digital content not supplied on a tangible medium, the consumer may lose the right to withdraw once supply of the digital content has begun, provided that all statutory conditions have been met.
In particular, where digital content is to be supplied before expiry of the 14-day withdrawal period, the consumer must expressly request or consent to early supply and must be informed that doing so may result in loss of the right of withdrawal. Where required by law, this consent must be given through an active step during the ordering process.
If these statutory conditions have not been fulfilled, the consumer retains the rights granted by applicable consumer law.
Where a valid withdrawal takes place, any refund due will be made without undue delay and no later than within the statutory period, using the same payment method where required by law unless another method has been agreed.
Courses are organised for specific dates and have limited capacity. Cancellation by the participant is therefore subject to the following contractual cancellation conditions, to the extent permitted by applicable mandatory law.
Where a course qualifies under applicable law as a service related to leisure activities to be provided on a specific date or during a specific period, the statutory 14-day right of withdrawal from a distance contract does not apply.
If a customer cancels their participation, the following amount of the paid course price will be refunded:
For the purpose of the contractual cancellation conditions, the relevant time is when the cancellation request is received by the Seller at stavime@kamennezdi.cz.
We recommend submitting cancellations in writing by email so that there is a clear record of the request.
Changing a booked course date is not automatically guaranteed. Requests for a change of date are considered individually according to available capacity and operational possibilities.
The customer may transfer their place to another participant without a cancellation charge, provided that the Seller receives the replacement participant’s name and contact details by email no later than 3 business days before the course.
If the Seller cancels the course, the customer will be offered an alternative date or a refund of 100% of the course price paid.
To the extent permitted by applicable law, the Seller is not responsible for separate costs incurred by the customer in connection with attending the course, such as travel, accommodation or third-party bookings, unless liability for such costs cannot lawfully be excluded.
The customer’s statutory rights in relation to defective performance are governed by applicable law.
For digital products, the special statutory rules concerning digital content and digital services apply where relevant.
A complaint may be submitted by email to stavime@kamennezdi.cz. The customer should provide sufficient information to identify the order and describe the issue, including the order number where available.
Consumer complaints will be handled within the periods and according to the procedures required by applicable consumer protection legislation.
Digital products, course materials, texts, photographs, videos, graphics, teaching materials and other content supplied or made available by the Seller may be protected by copyright and other intellectual property rights.
Unless expressly agreed otherwise, purchasing digital content or course materials grants the customer only a non-exclusive and non-transferable right to use the material for their own personal purposes in the manner reasonably corresponding to the purpose of the contract.
Without the prior permission of the relevant rights holder, customers may not reproduce, distribute, sell, publicly share, make available to third parties or commercially exploit protected materials beyond the extent permitted by applicable law.
Nothing in these Terms and Conditions limits statutory exceptions or rights granted under applicable copyright law.
Personal data is processed in accordance with the Seller’s separate Privacy Policy and applicable data protection legislation.
Personal data may be processed where necessary for conclusion and performance of the contract, compliance with legal obligations and on other lawful grounds permitted by applicable legislation.
A consumer may seek out-of-court resolution of an eligible consumer dispute.
The competent alternative dispute resolution body in the Czech Republic is:
Czech Trade Inspection Authority (Česká obchodní inspekce)
Štěpánská 567/15
120 00 Prague 2
Czech Republic
Further information about alternative dispute resolution is available from the Czech Trade Inspection Authority.
The Seller may communicate with the customer using the email address or other contact details supplied in the order.
The customer is responsible for ensuring that the contact details supplied are correct and should notify the Seller of any relevant change without undue delay.
The legal effect and time of delivery of individual communications are determined by applicable law and the nature of the relevant communication.
These Terms and Conditions and contracts concluded with the Seller are governed by the laws of the Czech Republic.
Where the customer is a consumer resident in another country, this choice of law does not deprive the consumer of any protection afforded by mandatory provisions of the law that would apply to the consumer under applicable rules of private international law.
Nothing in these Terms and Conditions restricts any mandatory consumer rights that cannot lawfully be excluded by agreement.
These Terms and Conditions form an integral part of the contract concluded between the Seller and the customer.
If any provision of these Terms and Conditions is found to be invalid, ineffective or unenforceable, the remaining provisions remain unaffected to the extent permitted by law.
The Seller may amend these Terms and Conditions for future transactions. The version applicable to an individual order is the version effective at the time the order is submitted.
Any information specifically agreed with the customer or provided as binding pre-contract information takes precedence where required by applicable law.
These Terms and Conditions are effective from 26 August 2026.
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