Luděk Komoň Jr.
online
Places on our practical stonework courses are booked for a specific course and a specific date. Course capacity is limited, and instructors, materials, facilities and catering are arranged in advance according to the number of confirmed participants.
The following cancellation rules therefore apply when a participant decides not to attend a booked course. These contractual cancellation conditions do not restrict any mandatory consumer rights that cannot lawfully be excluded.
Where a course qualifies under applicable Czech law as a service related to leisure activities to be provided on a specific date or during a specific period, the ordinary statutory 14-day right to withdraw from a distance contract does not apply. Where this statutory exception does not apply, the consumer retains any mandatory withdrawal rights provided by applicable law.
You may cancel your course booking at any time before the course begins. Because a confirmed booking blocks limited course capacity and involves organisational and material costs, the following refund conditions apply:
For these cancellation conditions, the relevant time is when the cancellation request is received by the organiser.
These contractual cancellation conditions apply to cancellation of a reserved course place. They do not constitute a penalty for exercising any statutory right of withdrawal that may apply under mandatory consumer law.
Changing a booked course date is not automatically guaranteed. A participant does not have an automatic right to move a booking to another course date free of charge.
We may exceptionally approve a request to change the course date depending on our operational possibilities, including availability on another course date, the organisation of the course and how far in advance the request is received.
Requests received less than 15 calendar days before the course will normally not be approved. Even where a request is made earlier, changing the date remains subject to our approval and available capacity.
If a course date change is approved, it may be permitted only once for the relevant booking. If the participant does not attend the replacement date, the course price is non-refundable.
If you cannot attend the course yourself, you may transfer your booked place to another person.
The transfer is free of cancellation charges provided that we receive the replacement participant’s name and contact details by email no later than 3 business days before the course begins.
The course, course date and other conditions of the original booking remain unchanged. Only the person attending the course is changed.
We may refuse a transfer only where the information provided is incomplete or incorrect, is supplied too late, or where participation by the replacement participant would conflict with safety requirements or other conditions of participation communicated in advance.
We may cancel, postpone or reschedule a course where serious circumstances prevent the course from taking place as planned. These may include, for example:
If we cancel a course, we will offer you either an alternative course date or a 100% refund of the course price paid.
To the extent permitted by applicable law, we are not responsible for separate costs incurred by participants in connection with attending the course, such as travel, accommodation or bookings made with third parties, unless liability for such costs cannot lawfully be excluded.
For this reason, participants travelling from abroad or from a greater distance should consider flexible or refundable travel and accommodation arrangements where possible.
A gift voucher may be used towards the price of an eligible course during the validity period stated for the voucher.
Once a gift voucher has been used to book a specific course date, the same cancellation, course date change and replacement participant rules stated on this page apply to that reservation.
This applies regardless of whether the course was paid for entirely by voucher, partly by voucher or directly by another payment method.
An unused gift voucher expires when its stated validity period ends unless expressly agreed otherwise.
Digital products, such as e-books, digital guides or other electronic materials, are subject to different consumer withdrawal rules from bookings for in-person courses.
A consumer who purchases digital content through a distance contract generally has a statutory 14-day withdrawal period unless an applicable statutory exception applies.
If digital content is to be made available before the end of the withdrawal period, the consumer must give any express consent required by law and must be informed that starting supply of the digital content may result in loss of the right to withdraw.
Where the statutory requirements for loss of the withdrawal right have not been satisfied, the consumer retains the rights provided by applicable law.
Course cancellations, requests to change a course date and notifications concerning replacement participants should be sent in writing by email to:
Please include:
If you are transferring your place, please also include the name and contact details of the replacement participant.
We recommend using email because it provides both parties with a clear written record of the request and the date on which it was received.
Where a consumer has a statutory right to withdraw from a distance contract, the withdrawal period is generally 14 days from conclusion of the relevant contract, subject to the exceptions and conditions provided by applicable law.
To exercise a statutory withdrawal right, the consumer must make an unequivocal statement informing the Seller of the decision to withdraw.
The notice may be sent to:
LK Kamenné stavby s.r.o.
Novosedly 301
691 82 Novosedly
Czech Republic
Email: stavime@kamennezdi.cz
A reason for withdrawal does not need to be provided where the statutory right of withdrawal applies.
To meet the statutory withdrawal deadline, it is sufficient for the consumer to send the withdrawal notice before the relevant period expires.
Where a consumer validly exercises a statutory right of withdrawal, the Seller will refund payments received under the contract without undue delay and no later than within the period required by applicable law.
Where required by law, the refund will be made using the same payment method used for the original transaction unless another method has been expressly agreed.
For digital content not supplied on a tangible medium, the consumer may lose the statutory right of withdrawal once supply begins before the end of the withdrawal period, but only where the statutory requirements concerning express consent, prior information and confirmation have been satisfied.
Where an in-person course qualifies as a service related to leisure activities to be supplied on a specific date or during a specific period, the statutory 14-day withdrawal right does not apply. Cancellation of such a booking is instead governed by the contractual cancellation conditions stated above.
Use this form only if you wish to withdraw from a contract for which you have a statutory right of withdrawal. Use of this form is optional.
To:
LK Kamenné stavby s.r.o.
Novosedly 301
691 82 Novosedly
Czech Republic
Email: stavime@kamennezdi.cz
I hereby give notice that I withdraw from my contract for the provision of the following digital content / service:
…………………………………………………………………..
Order number:
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Date of order / date of conclusion of the contract:
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Name of consumer:
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Address of consumer:
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Email address:
…………………………………………………………………..
Date:
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Signature of consumer
(only if this form is submitted on paper):
…………………………………………………………………..
Ne každý je ready připravenhned. Nech mi e-mail a pošlu ti nové termíny, uvolněná místa i důležité info ke kurzu.
Bez objednávky, bez platby a bez závazku.